Head office (for all product enquiries and orders for delivery)

0800 047 866 | [email protected]

Email is best over this time as our phones can be very busy. We respond to emails quickly.

  • Closed from 5pm Monday 23 December
  • Open with reduced staff from Monday 6 January (email and online ordering is best over this time, phones may not be answered immediately)
  • Open with full staff from Monday 20 January

We have a number of different shut down and cut-off dates depending on product.

Note: November and December are our busiest months, and have the highest chance of freight delays or issues. We recommend ordering as early as possible (ideally in November) if you need delivery before Christmas.

Click here for our usual delivery lead times and schedules (subject to shut down dates below).

Whilst we will do our best, and most orders will still be delivered according to schedule, we can not absolutely guarantee delivery times over this period. It is a crazy time for all freight companies and suppliers!

Polycarbonate roofing, Twinwall, flashings, accessories and Crystalite

  • Cut-off date for all delivered orders is
    • Friday 6 December for South Island
    • Thursday 12 December for North Island
  • Last delivery runs will be between 10-18 December
  • Normal deliveries will commence from Tuesday 14 January

Auckland store polycarbonate roofing pick ups

  • Last date for pick ups is mid day Monday 23 December
  • Anything not usually kept in stock will need to be ordered by Thursday 12 December
  • Store will open again for pick ups on Monday 20 January

Napier store polycarbonate roofing pick ups

  • Last date for pick ups is Tuesday 17 December
  • Anything not usually kept in stock will need to be ordered by Wednesday 11 December
  • Store will open again for pick ups on Monday 6 January

Rangiora showroom for sample viewing

  • Call 03 365 1798 to arrange an appointment

Astariglas acrylic

  • No deliveries or pick ups from 21 December to 5 January (order cut-off Wednesday 11 December)

Shade sails

  • Order cut-off for manufacture and despatch before Christmas is Friday 13 December. All further orders will be manufactured in 2025. Despatch means it will be sent before Christmas (not necessarily delivered), we can not guarantee courier delivery times so we recommend you order early.
  • Factory shut down is from 24 December to 8 January. This shut down will add to any normal lead times.

Outdoor Blinds and Retractable Awnings

  • Order cut-off for despatch before Christmas is Friday 15 November for awnings and Friday 22 November for blinds. All further orders will be delivered in 2025.
  • Factory shut down is from 20 December to 6 January. This shut down will add to any normal lead times.

UGS glazing bars, flat polycarbonate and kitsets

  • No deliveries from 21 December to 6 January
  • Order cut-off 22 November for powder-coating, or 11 December for mill finish

Guttersmart foam and StableStones pavers

  • Cut-off for orders delivered before Christmas is Wednesday 11 December. High volume of freight over this time. Add up to 5 working days to delivery times.